FAQ Answers Around Wallet Status
Clear wallet answers save you from guessing at the cashier. This FAQ page explains what to check after selecting DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account, including the receipt details our team may need when a status does not refresh. We also explain why your phone verification must be completed before account access is available. If you are checking
from Medan on mobile, use the same account menu that appears on desktop, then return to the lobby after the wallet status is shown. Availability depends on local law.
- DANA
- OVO
- GoPay
- QRIS